Privacy Policy for Zadex Store

At Zadex Store, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.zadexstore.com (the “Site”). By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you make a purchase, register an account, subscribe to our newsletter, or contact us, we collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (credit card information)

b. Non-Personal Information:
We also collect non-identifiable information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on the Site
  • Time spent on the Site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and deliver the products you have purchased.
  • To send updates, promotions, and newsletters (if you have opted-in).
  • To improve our website and provide a better user experience.
  • To respond to customer service inquiries and support requests.
  • To comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand your preferences, track your activity on our Site, and improve our services. You can control cookie preferences through your browser settings.

4. How We Protect Your Information

We take appropriate measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and secure server technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We may share your information in the following circumstances:

  • With third-party service providers: We may share your information with vendors who assist in processing payments, fulfilling orders, and providing other services to improve your experience on our Site.
  • With legal authorities: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation or protect the rights and safety of our company or others.

We will not sell or rent your personal information to third parties without your consent.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal data we hold about you.
  • The right to correct any incorrect or incomplete information.
  • The right to request the deletion of your personal information.
  • The right to withdraw consent for data processing where applicable.

To exercise these rights, please contact us at info@zadexstore.com.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@zadexstore.com
Phone: 03313263050
Address: Amma Tower T50 thired floor near M A Jinnah road saddar karachi